Terms of service

TERMS OF SERVICE — AMORENA INTIMATE WELLNESS

Last updated: May 27, 2026

OVERVIEW

Welcome to Amorena Intimate Wellness! The terms "we", "us", and "our" refer to Amorena Intimate Wellness. We offer this website, including all information, tools, products, and personalized intimate wellness services (collectively, the "Services") to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our e-commerce store is hosted on the Shopify platform, which provides us with the necessary technology infrastructure to market and sell our products to you.

By visiting our site, interacting with our content, or making a purchase, you accept and agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to any provision of this document, you must not access the website or use our Services.

SECTION 1 - ACCOUNT ACCESS AND ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are of legal age in your jurisdiction of residence. The use of this website by minors is not advised.

To use the Services or complete purchases, you may be requested to provide accurate, current, and complete personal data (such as email address, billing, payment, and shipping information). You guarantee that all information provided is legitimate and that you have the right to use it. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

SECTION 2 - PRODUCTS AND VISUAL REPRESENTATION

We strive to display the colors, images, and details of our intimate wellness products as accurately as possible in our online store. However, we cannot guarantee that the display of any color or texture on your device's monitor or screen will be perfectly accurate or will exactly meet your visual expectations.

We reserve the right, at our sole discretion and without prior notice, to: modify product descriptions, discontinue any item at any time, or limit order quantities per person, geographic region, or jurisdiction, which will be analyzed on a case-by-case basis.

SECTION 3 - ORDERS AND PURCHASE ACCEPTANCE

Placing an order on our website constitutes an offer to purchase. Amorena Intimate Wellness reserves the right to accept, refuse, or cancel any order for any reason, at its sole discretion, even after payment confirmation. In the event of a cancellation or modification, we will attempt to notify you using the contact details (email or phone) provided at the time the purchase was made.

You represent and warrant that all purchases made in our store are intended exclusively for your personal or household use; commercial resale or unauthorized export of our products is expressly prohibited. Returns and exchanges are governed strictly by our Refund Policy.

SECTION 4 - PRICING, BILLING, AND PAYMENT

All prices, discounts, and promotional actions displayed on the website are subject to change without prior notice. The amount charged will be the prevailing price indicated at the exact moment of order finalization and confirmation. Unless expressly stated otherwise, listed prices do not include local taxes, shipping fees (freight), or any import customs duties that may apply.

You agree to provide current, complete, and accurate purchase and account information. By providing credit card details or other payment methods, you warrant that the information is true, that you are duly authorized to use them, and that the associated charges will be fully honored by the respective financial institution.

SECTION 5 - SHIPPING, DELIVERY, AND RISK OF LOSS

Delivery timeframes provided on the website are merely estimates based on the services of partner carriers and do not constitute guarantees of delivery on specific dates. We are not responsible for delays resulting from carrier logistical issues, customs detentions, or force majeure events beyond our control. Ownership of the product and the risk of loss or misplacement are fully transferred to you at the moment we deliver the merchandise to the responsible carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All elements that comprise our Services, including but not limited to trademarks, logos, visual identity, texts, images, photographs, product descriptions, audios, and videos, are the exclusive property of Amorena Intimate Wellness, its affiliates, or its licensors, and are protected by United States copyright and intellectual property laws, as well as international treaties.

These Terms permit you to access the website solely for personal, non-commercial use. It is strictly prohibited to reproduce, duplicate, modify, distribute, publicly display, create derivative works from, republish, or exploit any part of our website's content without our prior, express, written authorization.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

Our website may include optional tools or hyperlinks to external websites provided or operated by third parties. We do not monitor, have control over, nor do we assume any responsibility for the content, accuracy, products, or active policies within these external environments. Any use of third-party features occurs at your own risk and responsibility, and you should review the terms and policies of the respective providers before engaging in any transaction.

SECTION 8 - RELATIONSHIP WITH THE SHOPIFY PLATFORM

You expressly acknowledge that the commercial relationship and the purchase agreement are established strictly between you and Amorena Intimate Wellness. Shopify Inc. solely provides the hosting technology platform and, consequently, bears no civil, commercial, or legal liability for defects, damages, losses, or non-conformities arising from the products or services purchased in the store. You hereby expressly release Shopify from any and all claims arising out of your transactions with Amorena Intimate Wellness.

SECTION 9 - PRIVACY AND DATA PROTECTION

The collection and processing of your personal information through the Services are governed by our Privacy Policy. Because our infrastructure is based on Shopify, you acknowledge that your operational data may be transmitted, processed, and stored on international servers maintained by the Shopify platform and its third-party partners, strictly for the purpose of facilitating the provision of services and secure transaction processing.

SECTION 10 - USER FEEDBACK AND COMMENTS

By submitting suggestions, product reviews, ideas, proposals, or comments (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, adapt, publish, and distribute such content in any media and for any purpose, including commercial purposes. We shall be under no obligation to maintain Feedback in confidence or to pay compensation. We reserve the right to monitor, edit, or remove comments that, at our sole discretion, we deem unlawful, offensive, defamatory, or that infringe upon the intellectual property rights of third parties.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, inventory, shipping costs, and delivery times. We reserve the right to correct any errors and to update data or cancel orders if any information proves to be incorrect, at any time and without prior notice, even after your order has been submitted.

SECTION 12 - PROHIBITED USES AND PRACTICES

When using our website and Services, you agree not to:

a) Use the platform for any unlawful purpose or to violate local, state, federal, or international laws and regulations;
b) Infringe upon or violate our intellectual property rights or those of third parties;
c) Harass, abuse, insult, defame, slander, or intimidate any employee, service provider, or user of the platform;
d) Submit false or misleading information;
e) Upload or transmit viruses, malware, or any other type of malicious code that will affect the functionality or security of the website;
f) Collect or track the personal data of other users without consent;
g) Use robots, spiders, automated extraction tools (scraping), artificial intelligence tools (such as autonomous agents), or any automated or manual means to scan, copy, mine, or interact with the interface without our prior written authorization.

We reserve the right to suspend, deactivate, or terminate your account and access to the Services at any time, without prior notice, should we determine that you have violated any part of these Terms.

SECTION 13 - TERMINATION OF SERVICES

These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms at any time by ceasing to access our website. We may suspend or terminate your access to the Services at any time, immediately and without prior notice, if we find non-compliance with any provision contained in these Terms, and you will remain liable for all amounts due up to the date of termination.

SECTION 14 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Unless expressly stated otherwise by us, the website and all products delivered are provided "as is" and "as available" for your use, without any implied warranties or conditions of merchantability, quality, or fitness for a particular purpose.

To the maximum extent permitted by applicable law, Amorena Intimate Wellness, its directors, employees, partners, and service providers shall not be liable for any injury, loss, claim, or direct, indirect, incidental, or consequential damages (including, without limitation, lost profits, lost revenue, lost data, or replacement costs) arising from the use of the platform or the use of any product purchased through it.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Amorena Intimate Wellness, Shopify, and our respective affiliates, directors, and employees from any claim, loss, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or the rights of a third party.

SECTION 16 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, construed, and enforced in accordance with the laws of the State of California, United States, where Amorena Intimate Wellness is headquartered. You and Amorena Intimate Wellness agree to the jurisdiction and venue of the local courts to resolve any disputes arising from this instrument.

SECTION 17 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of this document by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or Services following the posting of any modifications constitutes acceptance of those new conditions.